- This topic has 143 replies, 1 voice, and was last updated 13 years, 12 months ago by ranjani.
27th April 2006 at 08:17 #14521AbrarGuest
Sir I am shorlisted by one of the BPO in week time they would call me for training but before that training I want to improve my skills and english
Could u plz refer me the free website or software
Thanks & rgds
Abrar27th April 2006 at 14:35 #14522T M MalikGuest
I think the best way to learn english is that watch lots of english films and then when you think………..think in english
just try thinking in english and you will great results.28th April 2006 at 08:36 #14523damn englishGuest
But i think watching mother tongue DVD’s with english subtitles gives a better grip over english as we r accoustomed to speak our mother tongue . when we speak english we do tend to put our ideas and if we couldn’t find a word with a simillar meaning to the word we use in our mother tongue then we pause and think’s of a word closely related to it and this thing makes us to speak like freak. So watch DVD’d and these inturn help us in building grammer and makes us comfortable and confident with english .28th April 2006 at 23:46 #14524Rachna singhGuest
congratulations!! on being selected. Its good that u want to improve ur language skills,by reading ur msg,I wud like to advice u to improve upon ur grammer- e.g -I’m shortlisted should be “I have been shortlisted”.
I’m a V&A trainer and if u need any help,plz. feel free to ask questions.rest I m sure ur trainer will take care.29th April 2006 at 09:50 #14525damn englishGuest
On the other day i had a call from call-center and that guy was speaking like a freak with his mother tongue accent. He often used the word “sir”, this thing annoys the english people. Instead of “sir” he could have used the word “mate”. I think everyone who’s going for a call center interview should learn to say “mate”. “Mate” is pronounced as “meyt”. Good luck in u r interviews and dont forget to say “cheese mate” for thank you.1st May 2006 at 13:03 #14526aks1555Guest
Hi Rachna, U mentioned you are a V&A Trainer. Can you pls advise on what certifications you got (and from where) before you became a trainer? Thanks12th May 2006 at 17:44 #14527anonymousGuest
There is no need for any certfication to be a voice n accent trainer.
If u have strong grammer concepts, n know how to present urself in a comprehendable manner,,,,u r all set to go.
the first n foremost is u shud know how to pronounce words properly.If we miss out on pronounciation, the fun of commnicationis gone.eg.
if a person living in rural area says sakool to school….the other person wud surely give a bad face to it.
We shud also have medim rate of speech.Generally its accepted between 110-140 wpm.If we speak crisp n clear, even if we speak
I think soft skills are all about how u deal wid people n present urself.Proactive listening is utmost imp.if we dun understand wat the other person is saying…then the commmuncation is void.we have to have empathy in our daily life as well.Empathy is understanding the issue n present an alternative.15th May 2006 at 15:17 #14528Ramesh MuthuGuest
The same problem,above all they had mentioned their knowledge and skill development in spoken English American Accent / standard..where I can get proper coaching class at chennai – Near Adyar, T.Nagar Area.
Thanks and Regards,
Ramesh Muthu15th May 2006 at 19:09 #14529sathyapriyaGuest
I’m having problem in speaking english fluently.I’m forgetting the right words as where to put during talking18th May 2006 at 08:33 #14530damn englishGuest
I know what u r problem is. I think u r not confident and u r focusing on vocabulary. The bottom line is written english is different from spoken english. Spoken english has to be simple and the words should represent what u r thinking. I know u have been studying english since u were a child and I hope that
my advice would help u. First of all correct u r grammar. A person can be confident if and only if he is good in grammar. I think u have to master grammar first, then go for vocabulary. In grammar u have to concentrate on tenses specially the past tense ,present perfect and past perfect. once u r done with it go for the auxillary verb ” would”, learn when to use it and do learn about how to tell a story for instance if u r talking about a movie story then it has to be told in present tense and if u r talking about the thing happened to u or to u r friend or as a matter of fact real stories then u have to use past tense. if u r done with these things i think u would be having enough confidence to proceed. Now for the fluency part, u have to be clear of what u trying to convey and once u r clear what to say then the words come out automatically. I know its the mentality of my fellow mates to use strong vocabulary in order to prove supremacy but i think spoken english has to be as simple as possible and i figuered it out of my experience in australia. If fluency is associated with speed then i say its a delusion. If a person speaks faster than normal then it looks like that person is reading and ocassionaly called as “motor mouth” . I think the speed has to like those of news readers. bye for now.23rd May 2006 at 14:33 #14531M. rameshGuest
I want to learn Spoken English. I am facing lot of problems while communicating in English. I want to improve upon my english skills by sitting in home ( through CDS ). Is there any good coaching centres(both free and paid courses) in or around Warangal- ( hyderabad )
Please give me some good pointers23rd May 2006 at 20:34 #14532TarunGuest
please tell me how get confindence while giving interviews even though i have good english but i m unable to face interviews.
please advice24th May 2006 at 19:54 #14533TarunGuest
Simple solution for u don’t look at the interviewer’s eyes ….while talking focus on his/her forehead.
That would give u confidence to speak up and he would think u looking at him/her
Do some mock exercise in front of mirror or even while taking bath 🙂
second thing always work in my case ;=)
hope it’ll help u
Abrar25th May 2006 at 18:48 #14534VinitaGuest
I saw a lot of you guys asking about interviews and help with your English. I agree with ‘damn english’. Spoken English is different than written English. In an interview you need to be careful not to get your tenses confused. However please don’t say ‘cheese mate,’ try cheers mate, however in a formal interview, maybe not. For example ‘I am having very good English.’ This is a common Indianism. Try, ‘I speak English well.’ Interviewers (including me!) Ask a lot of basic questions during an interview. Go through them with a friend (one who has a job in an international call center). Most ask questions like, what do you do in your spare time, why do you think you would make a good agent; tell us about yourself, etc.
Along with grammar you also need to watch your vowel and consonant sounds. For Example, the word ‘opinion’ phonetically is said uh-pin-yin, with stress on the ‘pin\ syllable. We tend to say uh-peen – yin. Again another common Indianism.
Watch as much of Star World, HBO and Star Movies as you want. Go through to some slang websites and browse through them.
But most of all, believe in yourself!
FYI – Moved to India 6 years ago from the US. Worked as a US V&A Trainer for 5 years at an international call center in Mumbai India, where I got promoted to Manager Training. I now work as a consultant based out of Pune29th May 2006 at 06:06 #14535rajeshGuest
i can speak good english without accent but when i put on my accent i face loss of words
what should i do???