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Erlang to Minutes Conversion


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  • #56872 Reply


    Can any one help me to calculate by Excel formula from BH Erlang total to used minute please??


    1:cell-x TCH_Traffic_Carried=12 Erlang. Need to convart it minute by Excel


    #72926 Reply
    Tom Howard


    I think you’re asking what proportion of a day’s traffic will be in the busy hour. That’s not something you can calculate; it’s something you need to estimate and it will depend upon many things: the industry you work in; the number of hours per day you handle calls; whether you have bursts of traffic in response to advertising campaigns.

    The starting point I use is 17%, but you’ll need to work out your own figure. I assume that 17% of my daily traffic is during the busiest hour and I engineer my links for that hour. In that case, if my Busy Hour Traffic is 12 Erlangs, I would assume the daily traffic would be 12 / 0.17 Erlangs, which is 70.6 Erlangs. To convert that to minutes, multiply by 60 = 4235 minutes. In Excel, if the Busy Hour Traffic was in cell A1, my formula to work out total daily traffic would be =A1 / .17 * 60

    More normally, you would work the other way. You would know the total daily traffic and need to convert the daily figure into a Busy Hour Traffic that Erlang B uses to estimate the lines required. The steps required are:

    1. Convert the minutes per day to hours per day by dividing it by 60.
    2. Work out the Busy Hour Traffic in Erlangs by applying a Busy Hour Factor (in my case, 17%).
    3. Apply that Busy Hour Traffic in Erlangs to the Erlang B formula to work out the number of lines you need.

    I have made an Excel workbook to demonstrate the process:

    Excel Call Minutes Calculator


    You can download this workbook (Call-Minutes.xlsx)
    You will need Erlang for Excel installed in order for the =ErlBLines() formula to work.

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