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Reply To: Sysmaster Voicemaster DECEPTION>


Hi ,

I have a problem with my VM.

I have one A-Z provider and I assigned the buying rates in the Provider and the selling rates in the Rate Table. But the problem is when I check the ” Call statement” in wholesale account for that customer it shows for example: 0.008 /min but it also shows 0.008/min in the Provider! which instead it should show a lower rate, since that is our buying rate. It seems that when i get a call history from eather the provider or wholeslale account, in eather case it shows the selling rate( higher one). Which can casue problems if I want to bill the provider.
Your help will be greatly admired,