JR,
What is the first item in the list;
“1. Access the CLI through a Telnet session. See the Command Line Interface (CLI) guide for more
information.”
Well, the only way you will be able to access the CLI is if you know the password. Since HK wrote “I hav lost the password” Well, since HK lost the password, he will not be able to access the CLI and therefore will not be able to reset the unit to factory default.
Mike