I need to know:
1. Standard profit margins range for outbound and inbound per seat. Or What is the rate (in range) for US market per CSR.
2. Secondly what generally is the total running cost per CSR per month (including salary, infrastructure, space rent etc.)
As my location is Lahore therefore any info regarding Lahore would be more helpful.
Myself got few a lead from US and currently weighing the build over rent options.