Kam & Nick,
I can tell you we are the ONLY call center in Pakistan that has our own IPLC for gold plated reliability. We also have the Telephony at Work architecture, which is Call Center Magazines’ top Call Center Architecture 3 years running. We specializing in Mortgage marketing, and Legal back office for title work. We also have great marketing and serving campaigns. We offer the top quality, and a commitment to value in our pricing. I hope to help some of you with your call center needs, or to compare and contrast my experiences here in Pakistan vs. my prior experiences in India.