On the lines of what Sridhar from Chennai has asked, Can any one frequenting this forum help us regarding a feasibility report to set up a call center (inbound or outbound? We want to set up a CC in Pune, India. We are open to a JV. Also, we will need alliance with parties who already have clients. Thanks. I have given my contact ID on other similar forums. will be glad to give again if someone wants. Best Regds. Deepak