One of my client in New Delhi is looking for a helpdesk solution from the US. The details are:
The customers in the US call up toll free nos. in the US and the calls have to be redirected to New Delhi where the helpdesk is situated. The solution i am looking for is :
1. Toll free nos. in the US
3. Hardware/Software for redirecting calls
4. How will the call terminate in India?
Please let me know the details at the earliest.