Azhar,
Your question about setting up a call center is exactly like “You want to buy a Car”……Cost depends on the investment that you have…..
For example, if you want to buy a car then either you can buy a Lexus or Simply Honda…..but in both cases you are getting 4 wheels …
the same scenario we use in call center setup…If 1 million Rupees is only the cost of Equipments/call center solution (CSR computers, tables, chairs are not included)then it is double or tripple than the actual cost ….
In simple words, Cost including equipments, solution, bandwidth …shouldn’t be more than 5 lakh rupees (half million)….
thanks
Khan