Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

WFM

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #18838
    Lysha
    Guest

    What is the meaning of Gating & FLA in reference to call center workforce management
    The context is a job description which says – gating / un-gating FLA’s based on the skills

Viewing 1 post (of 1 total)
  • The forum ‘Call center’ is closed to new topics and replies.