Which is effective voice or chat? This topic has 3 replies, 1 voice, and was last updated 15 years, 10 months ago by saif. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts 19th November 2007 at 17:20 #18199 Sheley HomesGuest Hi Guys! I’m new here and I just want to know your point of view regarding supporting a customer. Do you think voice campaign is effective than chat? 21st November 2007 at 21:32 #18200 Abdul Majeed ButtGuest VOICE 22nd November 2007 at 19:35 #18201 Victor StackhouseGuest Hi Sheley In the past Chat is Effective Bcoz we don require lot of technical Stuff. For call centers we need some Extra needs in tech. But now campare with the Chat , Voice is better. Initial Cost will be High But For Longtime VOICE IS the BEST 5th December 2007 at 19:36 #18202 saifGuest It’s Depend upon the specific purpose, in some point’s voice is Better but in both way of communications you are invisible. Saif Author Posts Viewing 4 posts - 1 through 4 (of 4 total) The forum ‘Call center’ is closed to new topics and replies.