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call centre education: India

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #16071 Reply
    Sonal
    Guest

    hi,
    I want to know if there are any organisations that provide training for call centre.
    I dont want to join a call centre and then get trained,but would like to get trained prior to applying.

    #16072 Reply
    Gurmeet
    Guest

    Hi Sonal,

    While you may check out with Hero Mind Mine or Karrox for such programs, I personally dont feel they are so good.

    Before you go for an interview, ensure that your langauge skills are very good. You should be really good with ur grammar and also having basic knowledge of computers and arithmetic.

    Most call centers provide accent training to successful candidates anway.

    Best Wishes
    GUrmeet

    #16073 Reply
    Saeed Qadri
    Guest

    Hi Gurmeet,

    I have prepared a course outline for an inbound call center; but I would like to compare it with what other centers are doing can you help ?

    Regards
    Saeed Qadri

    #16074 Reply
    Gurmeet
    Guest

    Hi Saeed,

    Are you a freelance trainer OR into a training department of a Call center ?

    The answer would depend on this.

    Cheers
    Gurmeet

    #16075 Reply
    Puneet Khurana
    Guest

    Hi,
    we are in the process of setting standrads for what call centers require for executives at an entry level.
    any help forthcoming?
    it can be in any area (communication, computers…) the minutest of details would help

    #16076 Reply
    TOUFIQUL HUSSAIN
    Guest

    D/Sir,

    I would like to set up a call centre at Jorhat, Assam, India. How can I? Pl. inform details.

    Thnks.

    Yrs

    Toufiqul Hussain

    #16077 Reply
    vijay
    Guest

    Hi,
    I want to know the qualification criteria for a TRAINER’s post in a call centre.And how to prepare ourselves for the interview.

Viewing 7 posts - 1 through 7 (of 7 total)
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