Generic selectors
Exact matches only
Search in title
Search in content

Abandoned Call Back %

  • This topic is empty.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #15507 Reply
    Todd Brown

    I need some statistical analysis for the % of customers that abandon and result in a call back. Any links or industry standards?

    #15508 Reply
    Johnson Pettigrew

    Based on studies we contracted from JDW Partners Inc., we apply a factor of roughly 54% recontacts on abandonded generic customer service oriented calls. Thanks


Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Abandoned Call Back %
Your information:

<a href="" title="" rel="" target=""> <blockquote cite=""> <code> <pre class=""> <em> <strong> <del datetime="" cite=""> <ins datetime="" cite=""> <ul> <ol start=""> <li> <img src="" border="" alt="" height="" width="">