Process and types of call centre This topic has 0 replies, 1 voice, and was last updated 20 years ago by sony. Viewing 1 post (of 1 total) Author Posts 13th February 2003 at 09:16 #14791 sonyGuest Hi, Can some one tell me the the process and types of call centre. All the software used. OR any information about the site which has this information. Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.