I need to know what are the requirements for the call center/contact center setup for web based and email based tech/customer support. Can any one provide me details like what should be the server configuration, what CRM software is best, what amount of internet bandwidth is needed and which are best router/mux/switches to purchase for a 100 seater call center.
Iam interested to know more about call center and their requirement and how i can benefit or do busines with, as iam interested in setting up one for my own company.
kindly get back to me with all the details on the email i mentioned beleow.
WELL MR SATPATHY I READ WRITE YOUR INTREST TO SET UP A CALL CENTER IN BHUBANESWAR.
I WILL BE INTRESTED IF YOU CAN SEND ME YOUR DETAIL IE NO OF SEAT,DOMESTIC OR INTERNATIONAL SO ON SO FORTH
WAITING FOR YOUR REPLY