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Opening Call centre Franchisee

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Viewing 15 posts - 121 through 135 (of 155 total)
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  • #12329 Reply
    briz bala
    Guest

    Dear sir
    I want to start a small call centre of 15 seats.pls reply the full procedure.

    #12330 Reply
    money
    Guest

    what is the difference between inbound call centre and out bound call centre

    #12331 Reply
    NEHA MEHROTRA
    Guest

    SIR,

    I need to start small call centre of about 15-20 seater. I have had experience in data processing business. I was running the same 2 years back but due to personl problems i had to recede. Now I m back to business. My husband has 1 year experience in call centre. He ws working for Microsoft.
    Sir, please guide me how to restrt as i m well equipped with infrastructure nd my Husband being Computer hardware person cn help me out in hardware.

    Please guide me with the minute detils. Thanks,

    Regards,
    Neh Mehrotra

    #12332 Reply
    kailash
    Guest

    Hi Rohit

    We are planning to start a call center in Bangalore

    Also provide me with specific information for a minimum of 25 seats operation

    a) Per seat/Per day rental cost
    b) expected wage requirements for
    Floor managers, Floor supervisors/Team leaders, Customer service agent with 6 months exp.
    Customer service agent with no work experience, but trained by professional institution

    other information required are:
    1. security deposit if any, for a lease/rental call centre property
    2. time required for hiring/placing qualified personnel
    3. Names & addresses of training institutions who offer 100% placement of their students and are well respected in the industry
    4. Govt. regulations, if any, applicable to the call center business industry including tax benefits for such business
    5. Fiscal policy for American owned co., operating in India. Is it possible to operate as a branch or do we have to register ourselves as an Indian subsidiary of the American firm
    6. Approx. cost of networking (25 seats) including all equipment such as servers, terminals, tel. lines, etc…in an empty building if we choose to go that route
    7. Approx. area per cubicle in square mts/ft, necessary for a Customer Service Representative to operate
    8. With min. administrative staff, what is the area, in sq.mts/ft. required for a 25 seat call center
    9. Will the govt. allow us to operate a smal call center from a residential property

    Thanks & hoping for a positive reply from u or others

    #12333 Reply
    Ashwani
    Guest

    Hi,
    I am a software engineer and I want to open a new outbound call centre but I dont have any idea of how to start with it.

    I want to open it in my self owned house in Lucknow.

    So can u please guide me of

    1)the initial investment for 10-15 seater.
    2)How to get the work.
    3)How to get registered.
    4)Primary requiements for a call centre.

    Please try to be as much explanatory as much you can

    Thanks & Regards,
    Ashwani.

    #12334 Reply
    Ashok bhat
    Guest

    Hello there!

    Could you give me the pre-requisites for opening a voice based call centre (25 seater to start with).

    Also, the supporting projects to sustain the same!

    #12335 Reply
    Lalit Tyagi
    Guest

    Hello Ashok
    How are you.Please go to previous mails.The cost fo rmaking call center per seat it wud comes to 80,000 INR .If you need any help for this we know few companies for setting up and getting you projects.
    Provide us contact details.
    Regards
    Lalit Tyagi

    #12336 Reply
    Mathew
    Guest

    Hi ,
    I would like to know what percentage of the total income that we get,do we give to the marketing team who gets us the business. I heard in India its around 6 – 7 % .Is it True ? please reply

    #12337 Reply
    Lalit Tyagi
    Guest

    Hello Mathew
    If you are talking abt business development.Than you can keep a person for business development on salary.He will get you business.Even few companies based in india do outsource business to center.They do charge fixed for year and than give business any volume of business.
    If you wud like to get that service tell me your mail id.
    Regards
    Lalit Tyagi

    #12338 Reply
    Cherie
    Guest

    Anyone who can help me set up a small call center in the Philippines? I need to know this info:

    Also provide me with specific information for a minimum of 25 seats operation

    a) Per seat/Per day rental cost
    b) expected wage requirements for
    Floor managers, Floor supervisors/Team leaders, Customer service agent with 6 months exp.
    Customer service agent with no work experience, but trained by professional institution

    other information required are:
    1. security deposit if any, for a lease/rental call centre property
    2. time required for hiring/placing qualified personnel
    3. Names & addresses of training institutions who offer 100% placement of their students and are well respected in the industry
    4. Govt. regulations, if any, applicable to the call center business industry including tax benefits for such business
    5. Fiscal policy for American owned co., operating in Philippines. Is it possible to operate as a branch or do we have to register ourselves as a Philippine subsidiary of the American firm
    6. Approx. cost of networking (25 seats) including all equipment such as servers, terminals, tel. lines, etc…in an empty building if we choose to go that route
    7. Approx. area per cubicle in square mts/ft, necessary for a Customer Service Representative to operate
    8. With min. administrative staff, what is the area, in sq.mts/ft. required for a 25 seat call center
    9. Will the govt. allow us to operate a smal call center from a residential property

    Thanks & hoping for a positive reply from u or others

    #12339 Reply
    Prakash Sankar
    Guest

    Need seats in an existing call center:

    What are the rate of using 5 seats in a call center.

    I am a lawyer,I want to call some of my US clients.

    Can someone with an existing call center mail me the rates.I will get back to you on the quotes.

    Thanks

    Prakash

    [Moderator’s note: Any replies to this message will be considered commercial and the person posting is required to pay a small fee towards our marketing costs. Attempts to post free messages on this topic will be rejected.]

    #12340 Reply
    Talman Chhetri
    Guest

    I am planning to setup a call center in BHUTAN. As such till now there are no call center. Please help me to make the porposel of the project and the marketing.

    regards

    #12341 Reply
    Arnold
    Guest

    Hi!
    We are planning to open a small outbound call center in the Philippines. I need an advice for.

    Most suitable software/equipment for 10-25 seats. Where to buy?

    Thanks,

    #12342 Reply
    durgesh sharma
    Guest

    I WANT TO KNOW ABOUT INVESTMENT REQUIRE FOR OPENING CALL CENTRE

    #12343 Reply
    gurmeet sachdeva
    Guest

    hi guys,
    wants to open call center,why?
    there are many other ways also, rather than call center,in this field

Viewing 15 posts - 121 through 135 (of 155 total)
Reply To: Reply #12333 in Opening Call centre Franchisee
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