Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

New Quality Assurance Program

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #11548 Reply
    Jenifer McGonigle

    I am putting together a quality assurance program and would appreciate it if anyone could send me examples of monitoring(call quality requirments),and coaching forms. Examples of policies and procedures would also be appreciated. Many thanks.

    #11549 Reply

    Greetings I am a student and keen in learning about Quality Assurance related to call centers any kind of tips will be appriciated sorry that i am un able to help u out instead i have asked for help.

    Thank You
    Regards Rick

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: New Quality Assurance Program
Your information:

<a href="" title="" rel="" target=""> <blockquote cite=""> <code> <pre class=""> <em> <strong> <del datetime="" cite=""> <ins datetime="" cite=""> <ul> <ol start=""> <li> <img src="" border="" alt="" height="" width="">