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New Quality Assurance Program

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  • #11548 Reply
    Jenifer McGonigle
    Guest

    I am putting together a quality assurance program and would appreciate it if anyone could send me examples of monitoring(call quality requirments),and coaching forms. Examples of policies and procedures would also be appreciated. Many thanks.

    #11549 Reply
    Rick
    Guest

    Greetings I am a student and keen in learning about Quality Assurance related to call centers any kind of tips will be appriciated sorry that i am un able to help u out instead i have asked for help.

    Thank You
    Regards Rick

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: New Quality Assurance Program
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