Hello Gentlemen we are on the lookout of a voice response system, that also can handle harddisk based voice mail.
What we are on the lookout for is the following.
A costumer/agent place a call — Automated voice response system takes the phone — Costumer/Agent types in his/hers IDnumber, and after a message from the response system places his/hers message, agent/costumer hangs up. Behind the system we are going to implement a system that can handle the voice mails by order ID, were perssonel then can handle the voice messages out from the costumers ID number.
Anybody who know what kind of software to look after to handle that?? then please mail me at firstname.lastname@example.org