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NW England Call Centre

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  • #11234 Reply
    David Partington
    Guest

    I am considering setting up a call centre in the North of England. I have the premises and would be grateful for any information on the logistics,charge rates,competition,type of operation, client expectation etc., Any advice is very appreciated.

    #11235 Reply
    Maryanne Henchy
    Guest

    Have a look at http://www.lean-service.com It has useful information about effective call centre operations, keeping staff morale high, costs down and customers happy.

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