Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Transition from ACD Group

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #10978
    Julian Caldwell
    Guest

    We are currently undergoing a Skills Based Routing transformation in our call center. Does anyone have any useful advice about the training side that they wish to submit.

    Any assistance is greatly appreciated.

    Julian Caldwell Union Pacific Railroad

Viewing 1 post (of 1 total)
  • The forum ‘Call center’ is closed to new topics and replies.