Forecasting Software This topic has 1 reply, 1 voice, and was last updated 22 years, 9 months ago by Westbay Engineers Ltd.. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts 9th June 2000 at 12:52 #32736 Craig StanleyGuest We are a call centre with 40 frontline agents and 37 agents. We currently are looking for a software solution to our Staff planning and call traffic forecasting. Can anyone recommend any software solutions. At present we are using EXCEL based systems. 9th June 2000 at 23:32 #32737 Westbay Engineers Ltd.Guest There is a product called Ansapoint sold on this Web site that might meet your requirements. More information at http://www.erlang.com/ansapoint.html. If you need any more information, please email firstname.lastname@example.org. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) The forum ‘Telecom Design’ is closed to new topics and replies.