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Forecasting Software

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  • 9th June 2000 at 12:52 #32736 Reply
    Craig Stanley
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    We are a call centre with 40 frontline agents and 37 agents. We currently are looking for a software solution to our Staff planning and call traffic forecasting. Can anyone recommend any software solutions.

    At present we are using EXCEL based systems.

    9th June 2000 at 23:32 #32737 Reply
    Westbay Engineers Ltd.
    Guest

    There is a product called Ansapoint sold on this Web site that might meet your requirements.

    More information at http://www.erlang.com/ansapoint.html.

    If you need any more information, please email sales@erlang.com.

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