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Forecasting Software

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  • #32736
    Craig Stanley

    We are a call centre with 40 frontline agents and 37 agents. We currently are looking for a software solution to our Staff planning and call traffic forecasting. Can anyone recommend any software solutions.

    At present we are using EXCEL based systems.

    Westbay Engineers Ltd.

    There is a product called Ansapoint sold on this Web site that might meet your requirements.

    More information at

    If you need any more information, please email

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