12th March 2019 at 13:25
#42038
Guest
Just a follow on.
I just read the Technical Papers on this site. It provides an excellent explanation for Erlang “B” and “C”. Recommend that you look at the article.
The cases for traditional “trunking” and Call Centers helps to see the application of Erlang “B” and “C”.
VBR/ Wallis Dudhnath