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Reply To: Call Centre Calculator

#32681
Westbay Engineers Ltd.
Guest

Have a look at:

http://www.erlang.com/calldesign.html

This page describes process which the calculator uses, and was written before the Call Center Calculator was published on this site.

The actual coding is copyright. However, we do offer an add-in for Excel for 80 US Dollars, which might help you. For more information, please go to:

http://www.erlang.com/excel.html

If you need any more info, please send an email to our technical support team (support@erlang.com).