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Reply To: Quintum Tenor AXM2400

Mikem to xtn

1111 is an internal number for the tenor used to route to the internal IVRprocess. If you are using 2nddialtone the 2nd dt feature will use the 1111 to route the call to the 2nddialtone and allow users to dial number. If it is forcediprouting, or you are doing some other application, it may be nothing and there may be another issue that is causing the problem. It would require some troubleshooting.

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