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Reply To: IVR

#30853
Mikem to Debin
Guest

Without looking at the log from the Quintum, it would be difficult to see what is happening. Usually this happens when your radius server returns and ‘accept reject’ with a cause code. The Tenor will only say this based on the info returned by the radius. If you want me to review the log from tenor and assist you in this, you may contact me at mike_voip@hotmail.com.