hi,
I tried that, instead of giving me error message.
The call just went silent for a moment and then hung up.
Then when I checked the event log in Quintum, it said “CVManagerProc(P51): Play failed – timed out waiting for the voice file” whenever it tried to downloaded files
If I call again right away, the needed file is present and can proceed.
I guess the symptons is similar to low bandwidth problem instead I put IVR server in the same segment as the Quintum
So I still don’t know what is the problem causing it.
Thanks
Justin