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Reply To: Quintum Manual

#30490
justin
Guest

hi,

I tried that, instead of giving me error message.

The call just went silent for a moment and then hung up.

Then when I checked the event log in Quintum, it said “CVManagerProc(P51): Play failed – timed out waiting for the voice file” whenever it tried to downloaded files

If I call again right away, the needed file is present and can proceed.

I guess the symptons is similar to low bandwidth problem instead I put IVR server in the same segment as the Quintum

So I still don’t know what is the problem causing it.

Thanks

Justin