Daniel,
The problem seems to be in the security (allow/block) area of your configuration where you allow or block IP addresses or networks. If it is a Call Relay SP, then this is in the epad area. If it is a small call relay it is located in the config gk area.
The tip on this is the following message;
ARJ Received Reason=9.
Reason code 9 means security denial.
Check to make sure that you have all the necessary Ip addresses configured in your allow area.
Mike