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Reply To: Quintum Tenor and OpenAM

Gulzar Hussain

Thanx a lot for all of your replies that was a Codec problem and its solved now .

But now i am having a new problem, I have added the ACD application in my senario so when OpemAM starts playing OGM meanwhile if an agent become available call must be tranfered to that agent but its not happening

I am sure problem is at Tenor’s side

any clue ?