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Reply To: Cisco ATA 186 in use on ADSL


Hello Sanjay,
Your ata186 is password protected. If you have firmware 2.15 you can factory rest it by picking up the phone, pressing the button on the top and keying in “factreset#” with your key pad and * to save. If you have firmware version 2.16 I’ve not heard of a good way to remove the password yet.