Also reseller/dealer/techy
Try using the command prompt and type:
set h323 h245_term_type 40
This sets the unit to run in slave mode whenever you try to place a call if there is a Master unit available it will set all parameters and do all the codec negotiation.
Also try not using h323 fast start.
J
ust for kicks type:
spy hsmu 1
and see what is actually happening.
Post any more questions.