We still have not completly set up our VOIP due to the problem in Novemeber. Our India office can hear me fine, but my side of the line is still ringing. I have been told that it was our router which is a flowpoint 2200. Multitech said that it was not compatible with H.323 which allows the voice packets to be heard. We then purchased a new model router which was the Efficient 5851, and set that up. But now I have another problem. The new router will not allow me to get to the internet. I guess my next step is to contact Multitech again and see if there is something else I can do.
What model of the Flowpiont router are you currently using?
We have never had more than 1 line going yet, so I am unaware of any decrease in quality.
We purchased our VoIP online. It was much cheaper.