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Reply To: set up cost call center

#18367
Guru
Guest

Technology cost will vary depending on the number of seats. There are better quality all in one products like ININ(Interactive Intelligence Inc) in the market compared to Avaya and Cisco. With Avaya and Cisco you need buy voice logger from different vendor which will add another $40K where as ININ will cost approx $140K including all features required for 200 seats call center.