There is a misconception that South Africa is expensive as far as telco and HR is concerned. Some points to note:
1)South Africa is a leader in VOIP technology and thus can offer significantly competative telco rates especially to the UK and US.
2)The labour market is much more flexible and there is a ready pool of skilled labour available at a good price.
3) We can compete with any country anytime if the facts are presented on the table.
I would happy to volunteer a comparative between India and SA or Dubai. We want the business and will make it happen!