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call center in dubai

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  • #17371 Reply
    spearhead
    Guest

    Hi,

    We are company based out of US looking for call centers in Dubai for a huge outbound calling project with calling into US.

    #17372 Reply
    Rosh
    Guest

    How many seats do you require?
    Why specifically Dubai?
    Would you consider South Africa

    #17373 Reply
    Jo-G
    Guest

    Hi Spearhead,

    The telco cost would be very high….

    I have posted a string in another article in this forum Dubai vs India…

    Hope that would be helpfull..

    #17374 Reply
    Bilal
    Guest

    The setup cost along with Infrastructure and HR wud cost you a lot, why not u consider Pakistan as we got accent for US Clientele with IT enablements.

    #17375 Reply
    Saeed Ahmed
    Guest

    What is the time frame ?

    #17376 Reply
    Rosh
    Guest

    There is a misconception that South Africa is expensive as far as telco and HR is concerned. Some points to note:
    1)South Africa is a leader in VOIP technology and thus can offer significantly competative telco rates especially to the UK and US.
    2)The labour market is much more flexible and there is a ready pool of skilled labour available at a good price.
    3) We can compete with any country anytime if the facts are presented on the table.
    I would happy to volunteer a comparative between India and SA or Dubai. We want the business and will make it happen!

    #17377 Reply
    Harris Iqbal
    Guest

    Rosh,

    I would be glad to discuss the plus points of South Africa and how it is the “leader” in VoIP. I have lived in South Africa / Zimbabwe myself for 6 years and know every well the quality of human resource available, the fluency in english and the accents. Please be realistic and do not misguide people.

    – Harris

    #17378 Reply
    ANDLLC
    Guest

    Hi,

    We are a Dubai Based Company with our Captive 200 Seat Center based in Dubai.

    We would like to discuss your requirements.

    Thanks,
    Adam Settles

    #17379 Reply
    Sara
    Guest

    As it is all about Dubai and outsourcing oppertunities, i’m a business develomnet Executive of a 350 seat call centre in Dubai, if you are interested to know more about pricing, let me know??

    #17380 Reply
    lalit Tyagi
    Guest

    Hello Sara
    Can i have your email id.
    We have lot of projects for outbound for USA,UK,Canada.Please do tell us your mail id.we have huge process for outbound for mroe than 200 seats.
    Regards
    Lalit Tyagi

    [Moderator’s note: Any replies to this message will be considered commercial and the person posting is required to pay a small fee towards our marketing costs. Attempts to post free messages on this topic will be rejected.]

    #17381 Reply
    Harris Iqbal
    Guest

    Spearhead,

    Any specific reason why you are only considering Dubai?

    – Harris

    #17382 Reply
    CTS-Dubai
    Guest

    I think it is quite true fact that majority of people from Philippines or India or any other country where English is not a native language,cannot speak English like any native speaker. Lets accept the fact. I have been leading/managing teams of multi-national, multi-lingual, multi-cultural, multi-ethnic agents (about 25 nationalities all together). But I am confident that with proper training, feedback and coaching (on customer service and accent) these issues can be easily overcome… but the agents slip back to their natural accent if not properly followed up.

    Best Regards
    Jo-G

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