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Reply To: retention of employees at call centres

#14927
Brandon Mudhray – SA
Guest

Hi,Rention can only be sucessfull if staff are happy and passionate at what they do. Money drives but smiles bring them to work the next day. Try new ideas to motivate and reward them, good and bad, and spend more time on the floor being one of them…this will increase your chance of getting to know your staff thereby understanding what they want…