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Reply To: Call Center Pakistan

#14845
Anonymous
Guest

Hey Pam,

A call center is an off-shore/on-shore telemarketing office for call support (telemarketing, help desk, front desk, etc.). Since most of us on this thread are from Pakistan, so I will take that up as an example.

If DELL USA would like to run a telemarketing campaign on their laptops but they cannot afford $4000 salary per guy, they would simply outsource the campaign to an off-shore company in Pakistan and request them to carry out the campaign on their behalf. Each individual doing those calls here would cost them