dear friends,
i am interested in starting a placement agency for international call centers. i have just completed my MBA-HR and also have a friend is working in a CC from 2 yrs. she is aleam leader and would assist me. i am based in pune and have have a lot of contacts here and mumbai.
pls let me know what plan of action should we opt?
pappu, u seem to be a very expirienced person, pls guide.
and i understand the importance of high quality and my responsibility.
thanks.