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Reply To: Call centre harrasing employees

Manoj Matai

Dear Sumita,

I couldn’t have agreed with you more. This industry has seen extremely rapid rise and fall, which has brought lot of un-proffessionalism within certain organizations many of which are moving to near-closure.

We, the workers in this segment, need to discuss such incidents in open, so as to make things more transparent and also deter re-occurance of such incidents.

Best wishes,

Manoj Matai