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Reply To: Setting up Call Centers In India

#13438
uppchunk
Guest

Hello Ravi,

That may be because either they don’t knkow the reality or they don’t want to disclose real rates here.Both the case are true :(.

Yes location changes the costing because of few important factors:distance from sub marine hub,availability of agents(b’cuz churn rate you can’t reduce),and elcectricity conditions etc.But these variations can be justifiable if you start working on project report.