hi Sudhir,
I have been dealing with consulting people on Call Centers right from providing them with Turnkey Solution to business offloading and then providing them with support on the same.
I would like to know:
What type of call center are you planning to set up,
1)Domestic
2)international
What type of technology would be used in the call center :
1)switch based
2)server based
what is the kind of investment you are looking for?