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Reply To: Consultants for setting up call centers


hi Sudhir,
I have been dealing with consulting people on Call Centers right from providing them with Turnkey Solution to business offloading and then providing them with support on the same.
I would like to know:
What type of call center are you planning to set up,

What type of technology would be used in the call center :
1)switch based
2)server based

what is the kind of investment you are looking for?