24th June 2002 at 11:49
#13179
Masud
Guest
Adi
We are looking at a small organization, we would be taking his orders from his clients and follow up with delivery. Our basic work would be voice calls to his clients and forwarding the info to relevant departments in our clients organization.
Does any one has a SLA or MOU specification that we can use???
Pls help.
Rgds