hey ronan,
i am a trainer call center, I read an article by upkar chhibber on Emerging trends on NLP in Call center training but could locate about his company name and the contact information.
Can you tell me if this guy is from india or abroad. I looked for Richard Bandler & John Grinder recommemded by Scott Watson in his writeup in this forum. I was successful in getting full details on net but the cost is very very high. Iwould request you to suggest me the name of experts in NLP (IN INDIA)and comments on Mind Technology if you have any idea.
thanks, samar