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Reply To: Accent training


Hi Devina,

Im currently part of Operations in an American call centre based in Mumbai. I want to change my field and move into full-time Training, basically Soft Skills, Customer Service and Accent Neutralization – well all-in-all the stuff that’s required in today’s upcoming call centre industry.
Is there any course you could suggest which will better my chances of advancing in this field, since my experience is Operations based and not Training.