Hi Dhiraj,
I have answered some of your questions elsewhere on the
forum, however, as regards the ‘ground problems’ in
setting up a Call Center – there are many ! This is why it
is best to join an Indian Partner as an Alliance Partner, with or
without equity, to make this venture a success.
These problems could be in getting a lease line operational in time,
legal permissions/registrations, manpower recruitment and training
issues, managment issues, business development, process
migration etc.
Hope this helps
Regards
Vinay Talwar
CEO
VT Consulting