I have answered some of your questions elsewhere on the
forum, however, as regards the ‘ground problems’ in
setting up a Call Center – there are many ! This is why it
is best to join an Indian Partner as an Alliance Partner, with or
without equity, to make this venture a success.
These problems could be in getting a lease line operational in time,
legal permissions/registrations, manpower recruitment and training
issues, managment issues, business development, process
This is a message for Vinay.
I ma an NRI in the USA and my friends in Calcutta,India have an established infrastructure for a call center.I want to know how to approach clients whom we can provide the services of our call center.