Hi sanjay,
I am interested in setting up a Call Center in Bangalore. I want to know clearly the different aspects of this business. I tried to find out, but in vain, what excatly constitutes a call center; in the sense, what all is needed, what is the work flow, and such stuff. YOu can call it a technical report. Investment is not a problem for me. Can u kindly provide me an insight into this business? kindly contact me at srinath_atreya@yahoo.com