- This topic has 8 replies, 1 voice, and was last updated 18 years, 3 months ago by dtl_ancilllaries.
18th January 2002 at 08:22 #11966SameerGuest
We are a Bombay based company and we want to set up a call center for a semi govt. organization in Bombay of about 100 seats. Can someone please tell me how much will be cost, what software and hardware will be preferred and which are the consultants in Bombay whom we can contact.
Please let me know asap, we need to submit the report to client within next 3-4 days.
SameeR21st January 2002 at 06:10 #11967SANJAY BANGROOGuest
R U LOOKING FOR ALL PLATFORMS LIKE CTI , IVR, DIALER , CRM ETC.
IS THERE ANY CUSTOMISED APPLICATIONS OR ANY BATABASE INTEGRATION REQUIRED ???
SEE YOUR QUESTION ABOUT THE COST OF THE 100 AGENT CALL CENTER IS VERY OPEN , U HAVE TO BE VERY SPECIFIC AND CLEARLY EXPLAIN WHAT EXACTLY YOUR REQUIREMENTS ARE AND ACCORDINGLY THE COST WILL VARY BUT IF U R LOOKING FOR JUST SKELETON OPERATIONS , ONLY PURE VOICE ,VANILA CALL DISTRIBUTION , THE COST WILL BE SOMEWHERE AROUND 25 TO 30 LACS.
IN CASE U REQUIRE ANY OTHER CLARIFICATIONS , PLEASE FEEL FREE TO GET IN TOUCH WITH ME.
SANJAY BANGROO27th March 2002 at 22:34 #11968SrinathGuest
I am interested in setting up a Call Center in Bangalore. I want to know clearly the different aspects of this business. I tried to find out, but in vain, what excatly constitutes a call center; in the sense, what all is needed, what is the work flow, and such stuff. YOu can call it a technical report. Investment is not a problem for me. Can u kindly provide me an insight into this business? kindly contact me at firstname.lastname@example.org March 2002 at 18:56 #11969Vinay TalwarGuest
It might be a good idea to buy a running Call Center. I am aware of some that might fit your needs.
We are a consulting firm in New Delhi, India. Our focus is on creating value for clients through Acquisitions & Strategic Alliances in the IT, ITES & Telecom industries.3rd April 2002 at 09:32 #11970Deepak AgrawalGuest
I am bombay based and even I am looking for the setting up a call centre setup…
Can we go ahead and work together or can u help me out…
Thanks a lot3rd April 2002 at 10:27 #11971SANJAY BANGROOGuest
Sure . You can get in touch with me . I can do the entire job for u and provide u with end to end solution.
Sanjay3rd April 2002 at 12:35 #email@example.comGuest
Dear Sanjay, I am working for an International call centre as VP.Send me the details I will reply to you.
Ramesh3rd April 2002 at 12:35 #11973Abhijeet KulkarniGuest
Well my requirement is bit different. I would like to know, is there any difference between a Call center & a IT enabled service provider. I am interested in providing IT enabled services like Data Digitization, data conversion, data correction, Data Entry etc..
Investment is not a problem but i would like to start in small venture to start with. I am based in Mumbai.
My question is what is the basic requirement in terms of hardware & software.8th April 2002 at 08:24 #11974dtl_ancilllariesGuest
looking for a new vnture in way of call center (of less than 100 seats) in pune…open for suggestions and cunsultation.
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