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Reply To: How effective Q&A is done in a call cent

#11734
ken rambarose
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Dear friends

we are a start up serving US based company.I need to join a call center outside the us where English would not be a problem (possibly one located in the Phillipines).I want to know how effective Q&A can be done and what are the strategies of its implementation ? plz help m3e out with this :-)!