Responses to two issues:
We have call center consulting expertise for small to very large call center environments. Our setups have run from 25 to over 1200 seats. We specialize in mid to high end solutions and also outsourcing for money minded managers. Our current center houses 750 seats for both in and out bound calls. We have 5 US sites to host the switches and route the traffic to India. Please take a look at our website for our full line of services and call me if you have any questions or interest.
Second, I had a career in staffing for about 7 years before getting into managed services sales and know many people either headhunters or professionals that have expertise in the call center and IT arenas. Should you have questions or need help in either area, send me an email to discuss.
VP Sales and Marketing
GNG Solutions, Inc.
Atlanta, GA. , USA