8th July 2002 at 10:54
#13561
mukesh banga
Guest
the three basic type of call center
1 Inbound
2 Outbound
3 Blended
An indbound where agents answering incoming calls.
An outbound Where agents placing outgoing calls.
A blended where agents both receive incoming calls and place outgoing calls.
for getting a call centre job
you are graduate & very good in written & spoken enlish.